Intuitive Partner Training Software That’s Beyond Any Legacy LMS
Easily onboard, train, and certify your channel partners on how best to market, sell, and support your products.
What is Partner Training?
Partner training is the process of providing your channel partners, such as suppliers, distributors, resellers, or affiliates, the knowledge they need to successfully promote, sell, and support your company’s products or services. When your partners know the ins and outs of your product or service, they will be more successful in driving a high level of customer experience, brand loyalty, sales, and revenue.
According to Canalys, channel partners accounted for more than 70% of the total addressable IT spending in 2023.
What can your organization achieve with partner training?
A trained partner can effectively communicate the benefits and values of your offering to customers, thereby bringing in more sales and revenue.
Partners with relevant product and company information can accurately represent your brand and communicate your values and vision.
Well-trained partners are better equipped to address customer problems and questions, which results in fewer customer support tickets.
Trained partners will be more proactive and responsive to customers' needs. They can make customers feel more satisfied and remain loyal to your brand.
How is Skill Lake Different from Traditional Partner Training Software?
01
User-Friendly Experience
- Intuitive interface, on any device, helps partners complete courses fast and develop a better understanding about your brand’s offerings.
- User-friendly course authoring tools and simple UI allow admins to speed up course delivery and focus on fulfilling partner learning goals.
02
Engaging Gamification
- Virtual game elements, such as points, badges, leaderboards, competitions, incentives, and rewards boost channel partner experience and drive desired behavior aligned to your sales/service targets and goals.
- Gamified partner learning encourages a sense of accomplishment, stimulates the right actions (eg: converting more prospects to sales), and drives efficiency and productivity.
03
Multilingual Support
- Since partners are generally spread worldwide, multilingual learning support is important to break cultural barriers and build a team of inclusive channel partners.
- Multilingual support provides an overall consistent and clear learning experience for your channel partners in their preferred language, taking into account the cultural and geographic backgrounds.
04
Personalized Learning Paths
- Customized learning paths and personalized course recommendations equip your partners with the knowledge and confidence to effectively promote your company’s offerings.
- Tailoring courses and content that specifically address your partners' unique learning needs and skills requirements helps boost their overall learning and development.
05
Partner Certifications
- Validate and recognize the knowledge and expertise of your channel partners by according them with customizable, professionally-designed, shareable certifications.
- Certified partners are well-equipped to represent your brand in prospective markets and are more trusted by customers.
- When certified partners benefit from your partner incentive programs, it encourages more partners to get certified.
06
Measure Training Progress
- Partner training software helps monitor and track the progress and completion of partner training to ensure timely and successful learning.
- Capture and measure partners' learning progress to identify potential issues or areas to be improved.
- Provide valuable guidelines to oversee and elevate partner performance moving forward.
Engaging Gamification
Multilingual Support
Personalized Learning Paths
Partner Certifications
Measure Training Progress
User-Friendly Experience
Benefits of Using a Partner Training Platform
Standardize Partner Training
Keep training consistent across your partner network by centralizing your training materials and content in one location. Ensure all your partners receive the same level of information and knowledge needed to fulfill their roles and achieve your business goals.
Anytime, Anywhere, Any Device Access
Partners, who are always on-the-move, can simply log in to the training platform to access and complete the latest courses on their schedule from any device, 24/7, anywhere in the world.
Save Training Time
Partner training software enables your L&D staff to streamline and speed up the creation and distribution of eLearning materials. This saves you more time and helps you focus on core operations while ensuring your partners receive top-quality training.
Multiple Learning Delivery Modes
Multiple eLearning options, including on-demand, self-paced, instructor-led, or blended training enable partners to complete training even as they work or travel and reinforce their key knowledge on your brand’s offerings.
Reduce Training Costs
Online training delivered through partner training software reduces your company’s training expenses by eliminating the need for physical materials (printing costs), venue, travel, and instructor expenses.
Strengthens Partnership
Partner training helps align your partner's efforts with the company objectives. Companies that invest in partner skill & knowledge development experience a boost in partner trust and value. Stronger partnerships built through consistent engagement and collaboration promise higher growth and efficiency.
Switch From Conventional Learning: Tips To Make Strides with Skill Lake Partner Training Software
Identify the specific training needs of your partners. Understand what skills and knowledge do they need to effectively sell and support your products or services. Set clear goals that align with your overall business objectives. The more aligned your training is with your partners’ needs, the more effective it will be.
Look for a partner training platform that is user-friendly, scalable, and customizable. The platform should support multiple content formats, enable tracking and reporting, and create a dynamic environment where learning is engaging, measurable, and aligned with your partner training objectives.
Develop engaging, interactive, and relevant training materials in the form of videos, slide decks, infographics, quizzes, and simulations to cater to different learning styles. Ensure your training content is up-to-date and reflective of the latest industry trends and expert-level product knowledge.
Use the partner training software to regularly update course materials and provide ongoing support to learners. Encourage partners to revisit online training courses for refreshers and stay informed about new updates. Make support an ongoing process where partners feel continuously assisted and valued.
Monitor and evaluate the effectiveness of your partner training regularly. Use the partner training software to track learning progress, course completion rates, and assessment results. Solicit training feedback from partners and use the insights to continuously adapt your partner training.
Set your partners up for success and boost ROI with the right partner training software.
Guide your channel partners to better business results with Skill Lake.
FAQs on Partner Training Software
A partner training platform is a learning management system (LMS) to train your partners with essential company and product information they need anytime and anywhere. It offers training on all the ins and outs of your product or service that inspires partners to effectively promote your offerings.
73% of partners say vendor channel programs are too complex, signaling the need for an easy-to-use, customizable, and modern partner training platform. By switching to partner training software like Skill Lake, you can lower your in-personal training costs such as travel, venue and instructor expenses, and save your time to focus on other core areas of your business.
Partner training software is an LMS used by an organization to create, deliver, manage, and track training courses and learning resources intended to educate partners about their products, services, and brand. The software provides partners with the essential knowledge they need to effectively promote or sell the brand’s offerings.
A partner training LMS offers organizations a holistic framework to manage all aspects of partner training – right from onboarding new partners to creating and delivering training content and tracking the learning progress made by partners.
The partner training platform helps automate course delivery, progress tracking, assessments, reporting, partner certifications, and more, saving organizations precious time and resources.
Skill Lake allows your organization to create, publish, and manage partner training courses and materials by identifying your partners’ training requirements. With Skill Lake, you can keep your partner training content up-to-date and keep them organized in a centralized repository.
Skill Lake helps personalize training for individual business partners or global partner networks, aligns your training environment with your brand, and enables your partners to learn as they work, from anywhere, anytime, on any device.
Skill Lake is a cost-effective and consistent partner training platform that’s flexible, scalable, and easily customizable to match your needs. The platform offers a unique partner training experience in many ways.
- Empowers business partners to develop the skills and knowledge they need to market and sell your product/ service effectively.
- Allows training both internal as well as external users, including partners, employees, vendors, and customers.
- Provides personalized learning paths tailored to your partners’ training needs.
- Supports multiple learning delivery options and styles: self-paced, instructor-led, on-demand, mobile learning, etc.
- Promotes comprehensive learning through engaging gamification, progress tracking, reporting, partner certifications, and more.
- Options to custom-brand Skill Lake LMS to match your branding choices.
- Scalable to any number of users. Ideal for multi partner, multi-locations, and multi-role training.
Some of Skill Lake’s top features are:
- Personalized learning journeys for channel partners (individuals and groups) and global partner networks.
- Engaging gamification to make partner training more engaging, interactive, and result-oriented, and to motivate new or aspiring partners.
- Professional and customized certifications to establish the legitimacy and expertise of partners.
- Blended and dual learning modes (multi-learning modes): self-paced, on-demand, instructor-led.
- Multi-cloud hosting (your own private cloud or public cloud).
- Mobile learning to facilitate anywhere, anytime learning.
- AI and ML-powered personalized course recommendations.
- AR/ VR-based content design and delivery to make your courses more interactive and immersive.
- Integration with third-party learning content and delivery platforms.
- Manage courses, users, events, trainers, learners, learning groups, and more.
- Built-in tools for content authoring, repurposing, designing, and delivery.
- Partner feedback, learning progress review, and next-step suggestions.
By investing in partner training software like Skill Lake, you can:
- Onboard partners quickly: Give external partners the knowledge and onboarding resources they need to get started, in less time.
- Upskill partners: Keep your partners up-to-date and up-to-speed on product releases and updates.
- Build brand advocates: Your partners can be great brand advocates like your customers. Turn your external partners into strong brand ambassadors by training them on how to deliver results for your customers.